Centers Plan for FIDA Care Complete Participants
Welcome to Centers Plan for FIDA Care Complete (Medicare-Medicaid Plan)!
As a Centers Plan for FIDA Care Complete Participant, you can expect the quality service you deserve and a program that focuses on your overall personal healthcare needs. We know that for some Participants the process of coordinating and managing the services you receive through Medicare and Medicaid can be intimidating. Having the right guidance, information and the support of a Care Manager and a team of caring health care professionals, can ease the burden and help you, your family and your healthcare providers make the right decisions and ensure you receive the best of care.
This section is designed to provide you with easy to use, searchable information that other Participants have found helpful as they plan for years of healthy living. As a part of the Centers Plan for Health Living (CPHL) family, we want to make your healthcare experience as beneficial as possible. We are available to help if you should have any questions or feedback on ways to enhance your participation. Please call or send us any comments you may have, so that we can continue to make CPHL the program of choice available for you.
FIDA Frequently Asked Questions
FIDA Language Assistance Services Notification
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-466-2745 (TTY: 1-800-421-1220).
FIDA Notice of Nondiscrimination
Centers Plan for Healthy Living, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Centers Plan for Healthy Living, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
FIDA 2018 Participant Materials
FIDA 2019 Participant Materials
FIDA Prescription Drug / Part D Information
We know that getting the medications you need is very important, having the right guidance and information can help you and your healthcare provider make the right decisions. Our Part D Prescription Drug Program is designed to provide you with the prescription drug and pharmacy information that other participants have found helpful as they plan for years of healthy living. At Centers Plan for Healthy Living (CPHL), we want to make your healthcare experience as easy as possible.
Please click here for more information about Prescription Drugs/Part D
FIDA Find a Provider
FIDA Grievances & Appeals
Medication Therapy Management (MTM) Program Information
Health Education
FIDA Upcoming Events/Plan News!
PAC FIDA Participant Meeting Invitations - Coming Soon
FIDA Service Areas
- Centers Plan for FIDA Care Complete serves the following 5 counties in New York State:
- Bronx
- Kings (Brooklyn)
- New York (Manhattan)
- Queens
- Richmond (Staten Island)
Centers Plan for FIDA Care Complete Disclaimers
Centers Plan FIDA Care Complete (Medicare-Medicaid Plan) is a managed care plan that contracts with both Medicare and New York State Department of Health (Medicaid) to provide benefits of both programs to Participants through the Fully Integrated Duals Advantage (FIDA) Demonstration
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Do you have a complaint? Call 1-800-MEDICARE or visit medicare.gov