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Member Services / Contact Information

Centers Plan for Healthy Living
75 Vanderbilt Ave
Staten Island, NY 10304

  • Contact our member services at 1-877-940-9330 (or TTY number 1-800-421-1220) available 7 days a week, 8AM-8PM (EST) or by email: memberservices@centersplan.com
  • Contact our Pharmacy help desk at 1-888 807 5717 available 24 hours a day, 7 days a week
  • Contact our Mail Order Prescription at 1-888-552-6694 available Monday through Friday 9:00AM-9:00PM (EST) Saturday from Noon to 5:00pm (EST)

MEDICARE

CALL 1-800-MEDICARE (1-800-633-4227) This call is free.
TTY 1-877-486-2048 This call is free. This number is for people who have hearing or speaking problems. You must have special telephone equipment to call it.
WRITE Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, Maryland 21244-1850
WEBSITE http://www.medicare.gov
 

Method New York State Ombudsman Program
Contact Information

CALL 1-888-219-9818
TTY

711 This number requires special telephone equipment and is only for people who have difficulties with hearing or speaking.

WRITE

Centers Plan for Healthy Living
75 Vanderbilt Ave
Staten Island, NY 10304

WEBSITE http://www.ocfs.state.ny.us/main/ombudsman/default.asp
 

Medicare Disclaimer

 

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Last modified: Oct 23, 2019